Privacy Policy

Last updated: August 2, 2026

This Privacy Policy explains how Upkept (“we,” “us”) collects, uses, and protects your information when you book a home service with us or sign up as a service provider.

Information we collect

• Contact details: your name, mobile phone number, and email address.
• Service details: the service address and details of the booking you request.
• Payment information: processed securely by our payment processor (Stripe). We do not store your full card number.

How we use your information

• To schedule, fulfill, and support the services you book.
• To coordinate the service provider assigned to your booking.
• To send you transactional text messages and other communications about your booking (confirmations, reminders, and updates).

Text messaging & mobile information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (for example, our SMS provider) is limited to what is necessary to deliver the messaging service. All other categories exclude text-messaging originator opt-in data and consent; this information is not shared with any third parties.

You can opt out of text messages at any time by replying STOP. Reply HELP for help.

Data sharing

We do not sell your personal information. We share information only with service providers and subcontractors (such as payment and messaging providers) as needed to deliver your booking, or when required by law.

Data retention & security

We retain your information for as long as needed to provide services and meet legal obligations, and we use reasonable safeguards to protect it.

Contact

Questions about this policy? Contact Upkept at support@tryupkept.net or (248) 521-0135.